Frequently asked questions

How long does shipping take?


Your order will be sent out within 2-4 business days after receiving your payment. Shipping time is standard for most locations, however it can vary based on your country. Due to Covid-19 deliveries may be delayed which is outside my control.




How much is shipping?


Shipping is free within the Netherlands! For international orders, shipping costs will be calculated at checkout.




Can I track my order?


For original paintings and A3 prints a track and trace number will be provided through email. For A4 size prints there is no possibility to track your order to keep the shipping costs low.




If I order more than one print and/or original painting, can they be shipped together?


Yes they can! Just make sure they are in the same order. If you place multiple orders and want them to ship together, please contact me through email.




Can I copy your artwork?


Doortje Hefting retains all copyrights and reproduction rights of every sold original artwork, commissioned artwork or prints. Reproduction is NOT permitted without express written consent by Doortje Hefting. Of course, if you would like to use my art for learning purposes e.g. re-drawing or painting just for yourself (and not for reproduction or sale) that is totally fine! I would love to see your recreations, please tag me if you post on social media.